Corporate Experience:

Target Corporation

In the summer of 2005, I participated in the Management Internship Program provided by Target Corporation.  It was a 10 week program that allowed me to learn every aspect of running a large retail store.  I was exposed to each department and even placed as Manager on Duty (MoD) on several occasions.  It was a great experience that allowed me to learn about the retail world and also the world inside a large corporation.  The best part of the experience was that each intern was asked to complete an independent project on anything they felt would improve the target shopping experience.  I came up with an idea focused on finding products faster and more efficiently.  It was a three prong approach that focused on training, testing ,and mapping.  To view a video presentation on my final project, please click here.

 

The Cheesecake Factory

From the fall of 2003 to the summer of 2004, I worked as a server and designated trainer at The Cheesecake Factory at the Oakridge Mall in South San Jose while attending college.  I was part of the opening team and was put through a rigorous training program which required one to pass a series of tests on the food, drinks and experience the Cheesecake Factory offers.  There are over 200 food items, over 25 cheesecakes, hundreds of drinks and a standard experience script that every server must adhere too.  This was a very challenging and very rewarding experience.  It taught me a great deal about customer service, communication, process, standardization and all everything else one would expect to learn from a large, publicly traded corporation.